Where can I buy products from rubywatchclothing.com? You can buy all our products online through our official website rubywatchclothing.com.
How can I check the status of my order? You can check the status of your order by logging into your account and going to the Order History section. You will also receive email notifications to let you know when your order is processed and shipped.
What payment methods does rubywatchclothing.com offer? We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal and other major payment options.
Can I refund my order? Yes, you can request a refund within 30 days of receiving the item. Please ensure that the item is unused and in its original packaging. For more details, please review our Refund Policy.
How can I contact customer service? You can find contact information through our Contact Us page or send an email to victoriabarrett@rubywatchclothing.com.
Do you ship internationally? Yes, we do ship internationally. Please select your country/region at checkout to get relevant shipping information.
How do I choose the right size? Each product page provides a detailed size guide. It is recommended that you refer to the size chart to make your selection based on your measurements.
What are the materials and care instructions of the product? The product page will list the materials and care instructions of each product to ensure that you can properly maintain your clothing.
What should I do if I receive a damaged or wrong item? Please contact our customer service immediately with relevant photos and order information, and we will solve the problem for you as soon as possible.
Where can I find information about promotions and discounts? You can follow our official website homepage or subscribe to our email newsletter to get the latest promotions and discounts.
If you have any other questions, please feel free to contact us!